Mybos believes online gaming should be fun entertainment, not a burden. We provide a wide range of tools and resources to help every Malaysian player enjoy a healthy, fully controlled gaming experience.
Why mybos Prioritises This
Every one of these features is designed not merely to comply with regulations, but because we genuinely care about the well-being of our players.
Set daily, weekly, or monthly deposit limits directly from your account panel. These limits take effect immediately to help you manage your gaming budget more wisely and efficiently.
Need a break? Activate play break mode for 24 hours, 7 days, or 30 days. During this period, your account will be restricted from all wagering activity, giving you the space to clear your mind.
If you feel you need to stop playing for a longer period, mybos offers self-exclusion options of 3 months, 6 months, 1 year, or permanently. This request will be processed within 24 hours and cannot be reversed arbitrarily.
Mybos automatically sends you a reminder after you have played beyond the duration you set. This feature keeps you aware of the time spent and helps prevent excessively long gaming sessions.
You may choose to opt out of receiving any bonus offers, promotions, or marketing communications from mybos. This option helps reduce the temptation to play more than planned.
Access a complete record of your betting history, deposits, and withdrawals at any time. These detailed reports help you monitor your gaming habits and make smarter decisions.
Responsible gaming means enjoying online wagering purely as a form of entertainment — with full control over your time, money, and decisions. At mybos, we take this responsibility seriously and are committed to ensuring every player has access to the information, tools, and support they need.
Many people enter the world of online gaming with good intentions — to have fun, challenge themselves, or enjoy the thrill of healthy betting. Problems only arise when gaming begins to interfere with daily life, personal relationships, or a person's financial stability. mybos wants to make sure this never happens to any of our players.
It is important to understand that in all forms of wagering, the house always has a long-term edge. This means wagering should not be seen as a way to generate income or resolve financial problems. Only play with money you can afford to lose, and keep it as entertainment, not a necessity.
Core Principles: Set a budget before playing, stick to that limit, and stop when the limit is reached — regardless of whether you are winning or losing. This discipline is the true foundation of responsible gaming.
It is important to recognise early warning signs before gaming habits become difficult to control. Here are some indicators to watch for in yourself or those around you:
Playing to Escape: Using wagering as a way to escape problems, work stress, anxiety, or other negative feelings — rather than purely as entertainment.
Chasing Losses: Continuing to play or increasing the wagering amount after a loss in hopes of recovering money already lost. This is a deeply concerning warning sign.
Neglecting Responsibilities: Neglecting work, family, or study responsibilities due to excessive time spent playing or thinking about the next bet.
Borrowing Money to Gamble: Using borrowed money, credit cards, or emergency savings to fund wagering activity — a very serious warning sign that requires immediate action.
Unable to Stop: Feeling uncomfortable, restless, or irritable when trying to cut back or stop playing, even when you have intended to do so.
Lying to Loved Ones: Hiding wagering activity or the amount of money spent from family members or friends out of shame or fear of judgment.
Don't Wait Until It's Too Late: If you recognise two or more of the warning signs above in yourself, immediate action is strongly encouraged. Contact the mybos team or one of the professional support organisations listed below. Seeking help is a sign of strength, not weakness.
Mybos has a clear and firm policy: our platform is for users aged 18 and above only. We take this responsibility seriously and have implemented multiple layers of protection to prevent access by minors.
For parents and guardians, we strongly encourage the use of parental control software on shared devices. Ensure your mybos account password is stored securely and is not accessible to your children.
All mybos self-control tools are accessible directly from your account panel without needing to contact the support team. Here is a quick guide on how to use them:
Log in to your mybos account and navigate to the "Account Settings" or "Responsible Gaming" section in your profile menu.
Select the appropriate control tool — whether it's a deposit limit, loss limit, session time limit, play break, or self-exclusion.
Enter your desired limit value or duration. You may set a stricter limit at any time, but relaxing a limit requires a cooling-off period.
Confirm your selection. Limits will take effect immediately. mybos will send a confirmation to your registered email address as an official record.
Important Note: Reducing limits or cancelling a play break does not take effect immediately — there is a 24 to 72-hour cooling-off period as an added layer of protection. This is designed to ensure decisions are made with a clear mind, not impulsively.
In addition to using technical control tools, here are some best practices we encourage all mybos players to follow to ensure a healthy and enjoyable gaming experience:
Assess your gaming habits by answering the following questions honestly:
Have you ever played longer than you planned?
Have you ever borrowed money to gamble?
Is betting interfering with your work or family life?
Are you playing to escape your problems?
Do you find it hard to stop even when you want to?
If you answered Yes to any of the questions above, consider using mybos self-control tools or seeking professional support.
Check whether your gaming habits are in a healthy zone:
* This is a general guide only. Individual limits may vary.
If you need further support outside the mybos platform, the following organisations provide free and confidential assistance:
Befrienders Malaysia
24-hour mental health and crisis support for Malaysians.
Gamblers Anonymous Malaysia
In-person and online support groups for problem gambling recovery.
Talian Kasih 15999
Family welfare and counselling helpline operated by the Malaysian Department of Social Welfare.
Mybos Player Support
Contact our dedicated team via live chat or email [email protected] for immediate assistance.
Frequently Asked Questions